PATIENTS RULES AND REGULATIONS
Patients using Perry Point VA Medical Center DAV Transportation must:
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Contact the Hospital Service Coordinator (HSC) to request transportation at least one week before the scheduled appointment. Contact the HSC as soon as possible regarding appointment cancellations or changes. It is the veteran's responsibility to have a family member make the contact if he/she is unable to do so.
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You must be dressed and ready to leave for the hospital at the time specified by the Coordinator. The Driver cannot wait for patients who are not ready on time.
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DO NOT request the driver to make side trips to take care of the patient's personal business.
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DO NOT engage in any activity that will distract the driver's attention.
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Wear seat belts at all times. Any passenger refusing to buckle up will be refused transportation.
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Be dressed and ready to leave for the hospital at least fifteen minutes before the specified pick up time. The driver cannot wait for patients.
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Be able to board and disembark the vehicle unassisted.
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Only carry articles small enough to be held on the veteran's lap or store under the van seat.
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Only be accompanied by (a) the spouse, if the spouse has a "Spouse permission to travel" slip from the patient's doctor, or (b) a care giver who is authorized by Veterans' Affairs to provide the veteran with "Aid and Assistance".
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You DO NOT receive reimbursement for travel expenses if the veterans is utilizing the DAV Transportation Network.
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DO NOT smoke, chew tobacco, drink any form of alcohol, use foul language or bring weapons, street drugs or any illegal substance on the van. All trash will be placed in the proper trash receptacle.
To obtain this service call 1-800-949-1003, ext.5384.
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